I think chatbots are a good tactic to use on most web sites as another channel for engagement, customer service and marketing. Perhaps not if you only run your board on the side, but if you work on it full time consider adding a chatbot to the mix. Here’s a list of them.
The job board below does a good job at describing how they’re using theirs and is a good example to follow.
TIGARD, Oregon – HireHorticulture.com has added a new live chat feature on its website to support live conversations between its staff, job seekers and hiring companies in the horticultural, landscaping, and green industries.
HireHorticulture.com has enhanced live communication on its website by adding a live chat box at the bottom right corner of its website. The live chat feature will be used by the company’s staff to communicate in real-time with candidates looking for jobs in horticulture. It will also be used by the HireHorticulture.com staff to engage in live conversations with companies looking for talent to employ in their horticulture jobs.
Hiring companies will now be able to chat live with HireHorticulture.com staff and ask any queries about posting job ads on the website. Candidates looking for landscaping jobs will be able to ask live questions regarding job postings and other issues like how to upload a resume from a smartphone.
CEO Suzanne Kludt states, “Companies that are looking for talent will get live assistance on many issues, such as creative ad writing and what to include in a job posting to attract potential applicants.” The live chat box has also been solving real time technical challenges, i.e. companies wanting to upload a slideshow for applicants to view or videos showcasing the culture of the company.
In today’s competitive marketplace where top talent is at a shortage, being the first and fastest to build a candidate pipeline will keep many companies on track and staffed for the upcoming spring season.
The live chat box is available 7 days a week and has already had over 100 live conversations in the first week.
Here’s a sample automated chatbot for a staffing firm website (this is a live demo, so don’t post this link, but you can see how it works (https://gohire.com/6-degrees-career-chat/). This collects sales / employer leads as well as job seeker leads. We configure the chats for the client, and give the client a dashboard, and chrome extension to see when candidates engage.With the chatbot, conversations are automated, so no need to have a live individual watching the chat 24/7.Also, we provide a texting account with the basic chat system so, the user can text with candidates or employer leads as well as email them.